The coffee machine is fully working, can be plumbed to mains water and forget adding water, or can be used normally adding water to the water tank. Colour touch screen, with more coffee measurements to choose. The water temp can be customised too. Very nice touch in the offices to treat your customers with different choices of drinks. Working with K-pods coffee, tea, decaff. Office use or home use. Please bear in mind this is only americano coffee machine. not espresso. We bought it as replacement until our coffee machine was repaired. It will come with the left over K pods, around 40pc, plus coffee pods storage 36pc new boxed.